Luxury Guest Relations Ambassador

Grapevine Round1 AI is seeking a Lobby Ambassador at Conrad Singapore Orchard, a Hilton property. The role is pivotal as the primary point of contact for guests, focusing on delivering high-quality service, handling guest requests, and resolving complaints.

The ideal candidate should have a minimum of 5 years of experience in customer service supervisory roles, strong communication skills, and proficiency in CRM systems. This luxury hotel role offers a clear pathway for those dedicated to maintaining brand standards and guest satisfaction.