M365 L3 admin

Job Description
Details:

DESCRIPTION______________________________________________

Part of Stefanini's Infrastructure Services division, the Digital Workplace Platform (DWP) team continues to grow, and we are seeking M365 System Admin to perform technical support activities key to delivering Microsoft 365 Services to customers according to specific agreements with them. 

This role operates under 12x5 + on call rotating shifts schedule with 9 hours shifts.

Job Requirements Details:

Job Responsibilities

Monitor and analyze M365 environments and services to maintain service quality in line with Stefanini values and client agreements.

Collaborate with other support teams (Service Desk, Infrastructure, DevOps, etc.) to ensure seamless, end-to-end service delivery.

Provide Level 3 technical support and platform administration for M365 Services including:

Hybrid Exchange Server infrastructure

All other M36...