Mainframe Application Production Support Engineer

Mainframe Application Production Support Engineer Toronto, ON - Hybrid (4 Days WFO) Role Descriptions: 1. Application CustodianshipACA / ERIC / PARA (creation| review and closing)Closing Problem recordsProviding updates to the Risk teamRisk assessment and managementDR exercise| planning| approval| management| coordination| and participation 2. Production mailbox and Incident Tickets Review| Triage| Analysis and Closing 3. Production PIV e.g.| CIS/ALP| API via Postman| PMA Tool 4. Production support & investigation (e.g.| updating missing client name in SRF| client card/VVD status| replying to production inquiries) 5. Work closely with a developer to address production issues 6. Thales Purge (special courier of Client Cards) and Client Card Exception Report Review via Thales PROD website/portal 7. NPID Password Renewal e.g.| CR creation & test coordination with NPID app users 8. Certificate Renewal e.g.| Thales| DataPower/MCCSS| VisaDPS| P5MRGNC1 (GetRS) 9. Yearly Interac and Internal A...