Major Incident Lead - IT Operations & SIAM

TE Connectivity in Hermosillo, Sonora is seeking a Major Incident Manager to lead the resolution of major incidents impacting business operations. This role requires experience in service management and strong communication skills to coordinate responses effectively.

You will be responsible for managing incident processes, working with cross-functional teams, and ensuring adherence to service agreements. Applicants from Sonora are considered for a hybrid work model.