Manager, Access Services- Patient Engagement Center

Albany Medical Center · Albany, NY, United States

Location
Albany
Job Type
Full-time
Posted
July 04, 2026

Job Description

Department/Unit:
Patient Engagement Center


Work Shift:
Day (United States of America)


Salary Range:
$70,068.00 - $108,605.00


The position is responsible for the daily operations of the Pre-Service functions of the Patient Engagement Center – related to the appointment scheduling, eligibility verification, pre-registration, authorization and financial clearance needs for Practice and Hospital Services. Ensuring staff are executing actions necessary to timely scheduling and authorization/financial clearing meet our patients and provider expectations. Significant attention to daily metrics, ensuring necessary staffing and process modifications are made to ensure key performance indicators for pre-service revenue cycle best practice are met. Management of a high-functioning team, promoting a strong team and patient centered approach for recruitment and retention.

Education:
• Bachelor’s Degree, required.

Licensure, ...

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