Job Description
Job description
Role: Manager: Customer Insight Transformation
Location: Any UK, within occasional commuting distance from London, Leeds or Manchester
Why Join KPMG as a Manager-Insight Transformation, Research & Analytics?
This role sits in the Insight team, within the Customer & Ops practice at KPMG.
The team is responsible for capturing, organising and analysing customer data signals to help our clients drive growth through a better understanding of their customers, to drive impact and improve the reputation and efficiency of the Insight function within a business. The Insight team does this through 2 propositions: -
Voice of Customer (VoC): Programmes that continuously capture, analyse and act on customer feedback to drive enterprise decision=making.
Our role is to design, implement and deliver these programmes-Insight Transformation: Helping clients leverage AI to transform how they opera...
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