Manager, Customer Support

Rolls-Royce · singapore, singapore, Singapore

Location
singapore
Job Type
Full-time
Posted
June 13, 2026

Job Description

Job Description
  • Customer Support to clarify technical requirements for all MTU & Detroit Engines and systems.
  • Technical support including troubleshooting problems with Distributors, Service Partners OEMs and customers.
  • Supervise installation and commissioning work for all MTU & Detroit Industrial engines in the region.
  • Conduct, with relevant MTU support groups, installation and commissioning discussions, pre-installation checks for all MTU Engines internally and with OEMs.
  • Review relevant service information pertaining to all MTU & Detroit Engines Industrial products.
  • Review PID's, installation reports and travel reports pertaining to commissioning and field service work.
  • Evaluate all data and reports supplied pertaining to any and all commissioning, breakdown and field repairs on stated application engines.
  • Supply diagnostic processes to OEM's service partners, Distributors and customers to resolve ...

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