Manager, Data Center Customer Operations

Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet. A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.

Receives objectives‑based assignments and determines resources, priorities, and operating approaches to achieve campus‑level Customer Operations outcomes. Provides leadership and direction within established company policies and governance. Recommends improvements to operational practices and establishes procedures that impact a function or multiple disciplines. Decisions have broader operational and customer impact, influencing methods, priorities, and risk outcomes. Owns execution of operational plans aligned to financials, business priorities, organizational goals, and workforce strategy.

• Leads, develops, and is accounta...