Manager, Field Applications Scientists

**Work Schedule**

Standard (Mon-Fri)


**Environmental Conditions**

Office


**Job Description**

**COMPANY:** Thermo Fisher Scientific, Inc.

**LOCATION:** 168 Third Ave., Waltham, MA 02451 (can work remotely)

**TITLE:** Manager, Field Applications Scientists

**HOURS:** Monday to Friday, 8:00 am to 5:00 pm

**DUTIES:** Spend 20% of the time “in the field” with FAS< visiting customers to develop and maintain good relationships, supervise customer satisfaction and market the services and value provided.


Collaborate with Sales and Service District Managers to create a cross-functional team to exceed customers’ requirements and drive improvement.


Manage critical issues as part of the Service and Support leadership team.


Use metrics to evaluate the performance of the organization and drive improvement.


Resolve customer difficulties including customer ...