Manager, Global Fund Solutions (Transformation)

Manulife · Waterloo, Ontario, Canada

Location

Waterloo

Job Type

Full time

Posted

June 05, 2026

Job Description

The Global Fund Solutions Manager is responsible for leading transformation and business process optimization initiatives across our fund administration and operation teams. This role focuses on evaluating current-state processes, identifying improvement opportunities, and delivering scalable solutions through process redesign, technology enablement, and organizational alignment.
 
The position requires a strong combination of operational expertise, analytical problem-solving, and experience with automation and emerging AI capabilities.
Position Responsibilities:
Business Transformation & Process Optimization (Primary)
Partner with stakeholders to understand business priorities, challenges, and operational pain points
Analyze end-to-end workflows to identify opportunities for process improvement, automation, and organizational optimization
Lead structured problem-solving, including root cause analysis and solution design
    

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