Location
Bangalore
Job Type
Full-time
Posted
June 27, 2026
Job Description
**Introduction**
Global IT CSM’s are Account focused and assigned to Complex, Multi Delivery Centre deals, usually with additional accountability for regional IT Client Service Managers and /or Client Service Advisory assigned to support the contract.
A Global IT CSM has a minimum of 5+ years experienced managing numerous medium sized deals/deliveries from one or more Client Centres.
**Your role and responsibilities**
o The single point of contact on end-to-end technology for the PMO: Assets, Infrastructure, Third Party Services, other IBM technology delivery organizations, and the Client
o Manages business as usual IT contractual cost, schedule, and service or product deliverables as they relate to the IT delivery organization. (40% + allocated to account required)
o Identify opportunities and drive CTO initiatives within the account. Work on IT enabled and involved processes to initiate Six Sigma (BB/GB/YB) projects to drive cost reduction
Global IT CSM’s are Account focused and assigned to Complex, Multi Delivery Centre deals, usually with additional accountability for regional IT Client Service Managers and /or Client Service Advisory assigned to support the contract.
A Global IT CSM has a minimum of 5+ years experienced managing numerous medium sized deals/deliveries from one or more Client Centres.
**Your role and responsibilities**
o The single point of contact on end-to-end technology for the PMO: Assets, Infrastructure, Third Party Services, other IBM technology delivery organizations, and the Client
o Manages business as usual IT contractual cost, schedule, and service or product deliverables as they relate to the IT delivery organization. (40% + allocated to account required)
o Identify opportunities and drive CTO initiatives within the account. Work on IT enabled and involved processes to initiate Six Sigma (BB/GB/YB) projects to drive cost reduction