Manager of Accommodation Services Needed

Seeking an Accommodation Services Manager to enhance operations in Banff. This full-time role mandates a commitment to client satisfaction and dynamic service management.

Based at Norquay Road, the successful candidate will develop daily operational strategies, recruit qualified staff, and enforce high service standards. Strong negotiation skills are essential for managing supplier agreements and client communications to maximize user satisfaction and operational efficiency.

Key Responsibilities: • Implement and enforce policies and procedures • Conduct training sessions for new and existing staff • Monitor and manage budgets and operational revenues • Organize maintenance activities to uphold facility standards • Handle customers' concerns and special needs with care

Requirements: • Permanent residency or valid work permit in Canada • Experience in accommodation or hospitality management • High level of initiative and flexibility • Strong interpersonal skill...