Location
ottawa
Job Type
Full-time
Posted
June 08, 2026
Job Description
Step into a leadership role as the Manager of Technical Architecture, focusing on complex challenges and operational maturity in a Managed Services Provider. Collaborate with senior leaders to drive success.
This position is ideal for individuals with a strong technical background who thrive in high-pressure environments. You will lead technical managers, oversee client issue resolution, and enhance documentation standards. Your role is critical in aligning technical functions with the organization’s growth strategy and fostering operational excellence.
Key Responsibilities:
• Act as senior escalation point for client technical issues
• Develop actionable plans from complex challenges
• Lead and mentor technical teams across functions
• Collaborate to align technical and business strategies
• Enhance documentation and knowledge sharing standards
Requirements:
• Experience with large-scale Managed Service Providers
• Hands-on technical troubleshooting exper...
This position is ideal for individuals with a strong technical background who thrive in high-pressure environments. You will lead technical managers, oversee client issue resolution, and enhance documentation standards. Your role is critical in aligning technical functions with the organization’s growth strategy and fostering operational excellence.
Key Responsibilities:
• Act as senior escalation point for client technical issues
• Develop actionable plans from complex challenges
• Lead and mentor technical teams across functions
• Collaborate to align technical and business strategies
• Enhance documentation and knowledge sharing standards
Requirements:
• Experience with large-scale Managed Service Providers
• Hands-on technical troubleshooting exper...
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