Manager, Operations (Day Rehab)

NTUC Health · Singapore, Singapore, Singapore

Location

Singapore

Job Type

Full Time

Posted

June 28, 2026

Job Description

Job Description
As the Operations Manager for our Day Rehabilitation Centre business units, you will bridge the gap between clinical excellence and robust administrative execution across our Community Rehabilitation and Senior Gym services. You will directly manage daily operations across system/facility maintenance, procurement, and subvention frameworks (SMF/ATF/Medisave), while simultaneously optimizing our patient acquisition funnel through proactive referral and waitlist management. Working closely with the Senior Manager, you will also play a key role in stakeholder engagement, administrative liaison, and the co-creation of new community programs to expand our footprint.

You will be leading both operations and services team in supporting clinical team to:
Manage the end-to-end referral pipeline from hospitals and polyclinics (hospital-down) and community partners (community-up); optimize conversion rates and resolve bottlenecks to shorten...
        

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