Location
toronto
Job Type
Full-time
Posted
June 17, 2026
Job Description
Role
- Own the end-to-end customer onboarding experience. Gather requirements, scope, configure systems and run functional testing to get the client production ready.
- Create a positive customer service experience by understanding and meeting customer needs quickly and professionally.
- Review current business and customer processes; identify and recommend new integration solutions that meet these requirements, improve customer and/or operational experience, and do so in a consultative way.
- Partner with our Sales and Account Management team by providing product and technical expertise during the pre-sales and sales process.
- Act as a conduit between internal and external stakeholders while successfully managing expectations and competing demands.
- Run online product demonstrations and customer training.
- Develop and maintain expertise on all internal systems and onboarding processes.
- Collaborate with our product...