Location
South-Africa
Job Type
Full-time
Posted
June 26, 2026
Job Description
Introduction
We are seeking a dedicated and detail-oriented Aftersales and Repairs Manager to join our team in Pretoria East. The ideal candidate will have experience in the Trailer Industry.
Duties & Responsibilities
Duties & Responsibilities:
- Clients: Diagnose problems, prepare estimates for repairs and check if still in warranty.
- Liaising with customers in case of warranty issues.
- Offering customers a pre-assessment visit to confirm challenging problems.
- Following up on parts orders and promptly informing customers of any delays.
- Creating Repair Quotations and orders.
- Arranging booking reminders.
- Maintaining accurate customer information.
- Monitoring outstanding parts ordered and unpaid invoices.
- Develop, implement and monitor standards and routines, maintaining a high standard of cleanliness and tidiness within the workplace.
- Coordinate Spare Par...