Job Description
Key Responsibilities
1. Resource & Capacity Alignment :
• Support the COO in monitoring organizational capacity, workload distribution, and staffing alignment across operational teams to ensure optimal resource utilization, balanced workloads, and effective service delivery
2. Strategic Program & Information Coordination :
• Support the COO and leadership team in translating strategic priorities into structured initiatives, ensuring alignment across functions, and tracking execution against defined milestones, financial goals, operational outcomes, and value realization tracking
• Gather, analyse, and synthesize operational and strategic insights to support leadership decision-making
3. Operational Excellence & Process Enablement :
• Identify opportunities to streamline operational workflows, improve program
governance, and enhance execution efficiency across the COO’s organization
4. Cross-Functional Collaboration & Leadership communicatio...