Manager-Retail Retention at Jubilee Insurance

Confidential · Kenya, Kenya, Kenya

Location

Kenya

Job Type

Full-Time

Posted

June 25, 2026

Job Description

Job Description
Jubilee Insurance was established in August , as the first locally incorporated Insurance Company based in Mombasa in . Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, general and Medical insurance.

Manager-Retail Retention
Role Purpose
Responsible for leading the Retail Retention team to effectively retain retail customers, manage relationships, optimize customer experience, and achieve retention targets. The role involves strategic planning, operational excellence, people leadership, and ensuring compliance with regulatory standards.
Key Responsibilities

Strategy
Implement retail retention strategies aligned with overall business goals and customer retention targets.

Identify market trends and customer insights to develop innovative solutions...
        

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