Manager, Retail Sales

Vancouver Aquarium · Vancouver, British Columbia, Canada

Location
Vancouver
Job Type
Full-Time
Posted
March 12, 2026

Job Description

SUMMARY:


Reporting to the Merchandising Head, the Manager, Retail Sales is responsible for the overall operations of the retail stores and outlets at the Aquarium. They are responsible for the merchandising, flow and sale of store merchandise, and managing 15-30 sales associates to create a productive and engaging work environment. The store manager understands that there is one priority that supersedes all others: customer service, and as a result the majority of time is spent on the sales floor coaching in the moment and leading by example. The goal of this position is to ensure maximum productivity, sales generation and profitability. This role is also responsible for assisting with the management of the Photo Experience program and team.

This is a working leadership role. The Manager, Retail Sales is expected to be actively engaged on the sales floor daily, supporting frontline operations, driving sales, and leading through visible, hands-on invol...

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