Location
nezahualcóyotl
Job Type
Full-time
Posted
June 09, 2026
Job Description
Location
Plaza Carso II, Polanco, Miguel Hidalgo, CDMX
Benefits
- Salary according to experience.
- Over Law Benefits.
Key Responsibilities
- LatAm Smartphone Repair Centers Development Management (Mexico, Chile, Peru, Colombia, Panama).
- Customer service satisfaction and KPI management in Latin America, following up on achieving local assessment service goals.
- Implement headquarters' overseas customer service work plan and service strategy.
- Formulate service policies and processes development, promote with service content implementation, and plan service innovation activities.
- Manage market product reputation information and quality issues.
- Manage local service team of agents and service providers, handling customer and user complaints in Latin America.
Qualifications
- Bachelor's degree or above, with at least 1 year of relevant se...