Manager, StS Purchasing Support

The Manager, STS Purchasing Support leads the Purchasing Support team within the Source to Settle (STS) organization, ensuring high‑quality, efficient, and compliant service delivery across the supported processes.

Responsibilities

• Lead the Purchasing Support team and manage day‑to‑day operations across assigned processes.
• Provide direct people leadership, including coaching, performance management, development planning, and employee engagement.
• Oversee workload allocation, prioritization, and team capacity planning to ensure timely and effective service delivery.
• Ensure service delivery is executed in line with quality, compliance, and performance expectations.
• Monitor team performance through operational metrics, volume trends, service levels, issue tracking, and productivity indicators.
• Resolve operational issues and escalations in partnership with internal stakeholders and cross‑functional teams.
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