Manager, WS Middle Office

Job Responsibilities

• To process the operations and functions of Wealth & Retail Banking trading activities / product; ensuring consistent delivery of high-quality services to customers and meeting targets set by the Group using available resources allocated while maintaining operational risk to an accepted level.
• Responsible for the management and delivery at the desired service standards of WRB Operations at SC GBS supporting various countries.
• To perform the above functions at the highest standards and yet strive to be customer focused, cost effective and error free.
• To ensure implementation of any new processing platforms or transaction processing systems for the bank, ensuring the project’s rollout success and relevance to the business agenda.
• To help the business in the area of procedure mapping and documentation for Operations activities, and also to review the processes with a view to reengineer or streamline it to pu...