Mandarin Capacity Planner - Real-Time WFM (Remote to Johor)

Teleperformance is seeking a detail-oriented Capacity Runner (Mandarin-speaking) to join our Workforce Management (WFM) team. This role involves monitoring staffing requirements and providing real-time support to meet service levels, with an initial period of remote work for 6 months before relocating to the Johor office.

Ideal candidates will have a Diploma or Bachelor's degree, be fluent in Mandarin and English, and possess 2-3 years of relevant experience. Strong analytical and problem-solving skills are essential in this fast-paced role.