Mandarin CX Team Leader – Customer Experience

A global brand in travel support is seeking a Team Leader, Customer Experience (Mandarin Speaker) to lead a diversified team in Kuala Lumpur. The role involves ensuring high efficiency in customer support and developing team members. Candidates should have at least 1 year of experience in a similar environment, with strong verbal and written communication skills in English, and the ability to work rotating shifts. This position offers the chance to make a positive impact on customers' travel experiences.
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