Mandarin Real-Time Manager, WFM Lead (Remote)

Teleperformance is looking for a Real-Time Manager (Mandarin-speaking) to join their Workforce Management team. This role involves monitoring operations, ensuring optimal staffing, and supporting business continuity in a dynamic BPO environment. The successful candidate will work remotely for the first 6 months before relocating to the Johor office. Strong qualifications in WFM and a background in managing teams are essential. Fluency in Mandarin and English is required.
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