Mandarin Reservations & Customer Success Specialist

Velenosi & Meredith Consulting is seeking a Reservations Customer Service Representative in Petaling Jaya, Malaysia. This role involves providing reservation support via phone, email, and fax. The ideal candidate will have excellent communication skills in English, be experienced in customer care, and possess a strong understanding of the hotel industry. Responsibilities include managing customer inquiries, modifying reservations, and ensuring high levels of customer satisfaction. Flexibility in shift scheduling is required.
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