Mandarin-Speaking Customer Success Specialist

Teleperformance seeks a Customer Success Specialist in Malaysia to respond to customer requests and manage concerns via phone and email. The ideal candidate will have a Bachelor’s Degree or Diploma, B2 level English proficiency, and at least 6 months of customer support experience. Responsibilities include helping customers place online orders, providing timely support, and safeguarding their information. A passion for communication and the ability to handle feedback are essential for success in this role.
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