Mandarin-Speaking IT Service Desk Analyst

A leading IT services company in Malaysia is seeking a Service Desk Analyst who is a Mandarin speaker. The role involves logging, validating, and diagnosing customer issues. Ideal candidates will have strong communication skills, customer service experience, and technical aptitude. Responsibilities include professional call handling, managing customer issues, and adhering to company policies. This position offers a dynamic work environment with opportunities for personal growth and teamwork.
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