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Manufacturing Customer Service Representative

TEKsystems · Champlin, Minnesota, United States

Location
Champlin
Job Type
Contractor
Posted
July 08, 2026

Job Description

Job Description:

  • Answer 50-80 calls per day from customers inquiring about company products, shipping/order status, product questions, etc.
  • Communicate with customers via email, and internal company portal
  • Accurately document all customer interactions via CRM system
  • Review and process customer inquiries and customer returns
  • Process and respond to customer questions for deductions on returns, requirements, and other needs (repack fees, restock fees, held invoices, policy adjustments, and various other discrepancies)
  • Answer questions regarding returns policies, procedures, and research extenuating circumstances as necessary

    • Start: 7/13

    Pay: $ - $

    Schedule: 8:00am - 5:00pm Monday - Friday

    Location: Dayton, MN

    Duration: 6 Month Contract

    Qualifications

  • 1+ years of high volume call center experience (need to have high volume like this job requires)

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