Location
simpang ampat
Job Type
Full-time
Posted
June 02, 2026
Job Description
Responsibilities
- Responsible to process customer orders and forecast.
- Responsible to communicate with customers on shipment schedule and update shipment details.
- Responsible to issue shipment invoice and packing list to customers.
- Be the key contact window for customers, coordinate and work with internal teams on customers' requirement such as delivery matters, engineering change and quality related issues.
- Negotiate with customers for any pull-in or push-out request.
- Responsible to coordinate effectively with internal key personnel to meet customers KPI on OTD, TAT as well as prompt reply to their queries and requests raised.
- Responsible to coordinate for any RMA (Return Material Authorization) parts returned from customers.
- Responsible to provide quotation to customers for any new RFQ enquiry and RMA reworking cost.
- Responsible to check and ensure availability of materials for produc...