Medical Assistant II

Work Schedule: 8:00 AM – 4:30/5:00 PM

Seeking a dedicated Medical Assistant to support back-office clinical operations, patient care coordination, and administrative tasks while ensuring excellent patient experience.

• Provide professional, timely, and patient-centered customer service to patients and families

• Handle appointment updates, wait time communication, and patient flow coordination

• Assist with back-office tasks including:

• DME paperwork


• Medication refills


• Prior authorizations
  
  • Support providers during EMG procedures (as needed)
  
  • Identify and escalate patient concerns or delays proactively
  
  • Coordinate translation services when required