Case Manager – Medical & Health

Brisbane | Global Assistance Environment | Rotating Shifts

Are you a customer-focused problem solver who thrives in fast-paced environments? Join Allianz Global Assistance as a Case Manager – Medical & Health and play a critical role in delivering real-time support and life-impacting outcomes for customers around the world.

This is an opportunity to work at the intersection of customer experience, healthcare coordination, and digital case management, where your ability to make informed decisions and manage complex information will directly impact people in need.

About the Role

As a Case Manager, you will be the first point of contact for customers requiring medical assistance. You will manage inbound and outbound communications, coordinate care solutions, and ensure every case is handled with precision, empathy, and effic...