Medical & Dental Assistants - Doctors Rooms

About the role

Join the growing team at Doctors Rooms' as a dedicated Medical Receptionist. In this full-time role based in Bondi Junction, you'll be the first point of contact for patients, ensuring a warm and welcoming experience from the moment they arrive. Your administrative expertise and exceptional customer service will be vital in supporting the smooth operation of the medical practice.

What you'll be doing

• Greeting patients and visitors in a friendly and professional manner
• Efficiently managing patient appointments, including booking, rescheduling and cancellations
• Providing outstanding customer service to patients, both in person and over the phone
• Maintaining accurate and up-to-date patient records and registration details
• Assisting with general administrative duties such as filing, photocopying and data entry
• Ensure billings and payments are done accu...