Medical Front Desk Specialist

Description We are looking for a Medical Front Desk Specialist to support daily front office operations for a non-profit healthcare organization in Charlotte, North Carolina. This Contract to Permanent position is ideal for someone who enjoys creating a welcoming experience for patients and visitors while keeping administrative processes organized and efficient. The person in this role will manage incoming communication, coordinate scheduling and documentation, and provide dependable on-site support across a busy medical office environment. Success in this position requires attention to detail, discretion, strong communication skills, and the ability to balance patient-facing service with administrative responsibilities.

Responsibilities:
• Welcome patients, guests, and vendors in a courteous manner, determine their needs, and guide them to the appropriate staff or location.
• Answer and route a high volume of internal and external phone calls, providing accurate informa...