Medical Receptionist

To provide high quality, professional reception and administrativeduties at Parklane Surgery.

To act as first point of contact for patients and provide general assistance in a positive, friendly and professional manner, ensuring queries are handled efficiently and courteously.

Main duties of the job

• Ensure that all reception duties and tasks are carried out in an effective, efficient and professional manner in line with the practice's guidelines, procedures and protocols
• Ensure an effective and efficient reception service is provided to patients and any other visitors to the practice
• Undertake general office and reception duties including front desk, telephone and email.
• Liaise with outside agencies
• Support colleagues and be a team player
• Respect confidentiality and data protection rules
• Receive, assist and direct patients in accessing the appropriate service or healthcare professional in ...