Medical Records Technician (ROI)

Summary This position is located in the Health Information Management (HIM) section at the W.G. Bill Hefner Salisbury VA Medical Center, Salisbury, NC. The MRT (ROI) reviews and processes requests for patient protected health information (PHI). The MRT (ROI) also provides direct customer service to the Veteran (or third party), by providing copies of the Veteran's PHI, when a signed, written request is received, or upon the Veteran's valid authorization to a third party. Responsibilities Duties include but are not limited to: The duties in this position are primarily advisory and technical in nature. Provides direct customer service to the Veteran, their Personal Representative or third party by providing copies of the Veteran's health information when a signed, written request is received or upon the Veteran's valid authorization to a third party. Incumbent is responsible for evaluating the adequacy of each completed authorization form. Screens each request for information to determin...