Location
San Antonio
Job Type
Full-time
Posted
July 05, 2026
Job Description
**Why USAA?**
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.
We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs.
**The Opportunity**
**What You'll Do**
+ Investigate and resolve moderately complex to complex Life and Investment member complaints, including those submitted through regulatory agencies.
+ Conduct thorough research and collaborate with internal and external partners to determine appropriate resolution...
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.
We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs.
**The Opportunity**
**What You'll Do**
+ Investigate and resolve moderately complex to complex Life and Investment member complaints, including those submitted through regulatory agencies.
+ Conduct thorough research and collaborate with internal and external partners to determine appropriate resolution...