Member Experience & Relations Specialist

A dynamic tech company based in Malacca City is seeking an Executive for Customer Relations. The successful candidate will assist in resolving membership issues and complaints, ensuring customer satisfaction through effective communication and problem-solving. Ideal applicants should have a diploma or degree in mass communication, along with 2-3 years of relevant customer service experience. Fluency in English and Bahasa Malaysia is required, and Mandarin will be a plus. This role offers opportunities for professional growth and development.
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