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Member Services Associate

The Oxford Club · Baltimore, Maryland, United States

Location
Baltimore
Job Type
Full-Time
Posted
June 19, 2026

Job Description

If you’re passionate about finance and love helping people, this could be the perfect opportunity.

An Agora Company is searching for a full-time Member Services Associate to join its growing team in a hybrid role, combining both in-office collaboration and work-from-home flexibility. In this role, you’ll support valued members while learning directly from some of the most respected former Wall Street brokers in the industry.


This isn’t your typical customer service job; it’s the starting point of a dynamic career in a fast-moving, finance-focused environment where no two days are ever the same.

Responsibilities:

  • Handle inbound and outbound phone calls with subscribers, delivering a responsive, high-quality experience

  • Manage escalated customer inquiries with professionalism, empathy, and attention to detail.

  • Provide clear, accurate information about our publications, services, and account options.

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