Location
Albany
Job Type
Full-time
Posted
June 12, 2026
Job Description
Description
Member Service Representative
We are partnering with a local credit union to hire a Member Service Representative. In this role, you'll provide exceptional customer service to members over the phone, helping with account questions, transactions, and financial service needs. The ideal candidate enjoys helping others, solving problems, and building positive relationships with customers.
Key Responsibilities
+ Assist members by phone with account inquiries and service requests.
+ Resolve issues related to online banking, loans, debit and credit cards, stop payments, ACH transactions, and other account services.
+ Process account transactions accurately and efficiently.
+ Open and close deposit accounts and debit/ATM cards.
+ Process transfers, credit card payments, fee adjustments, and account maintenance requests.
+ Research and resolve member concerns while maintaining a high level of professio...
Member Service Representative
We are partnering with a local credit union to hire a Member Service Representative. In this role, you'll provide exceptional customer service to members over the phone, helping with account questions, transactions, and financial service needs. The ideal candidate enjoys helping others, solving problems, and building positive relationships with customers.
Key Responsibilities
+ Assist members by phone with account inquiries and service requests.
+ Resolve issues related to online banking, loans, debit and credit cards, stop payments, ACH transactions, and other account services.
+ Process account transactions accurately and efficiently.
+ Open and close deposit accounts and debit/ATM cards.
+ Process transfers, credit card payments, fee adjustments, and account maintenance requests.
+ Research and resolve member concerns while maintaining a high level of professio...
Ready to Apply?
Submit your application for Member Services Representative at Robert Half Accountemps
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