Member Services Representative

Benefits:

• Bonus based on performance


• Competitive salary


• Opportunity for advancement


• Training & development

Job Summary
The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. 


Essential Duties and Responsibilities 

• Greet members, prospective members and guests, providing exceptional customer service.


• Assist and contribute to ensuring the neatness and impeccable cleanliness in all areas of the club.


• Handle all Member Services related activities including: 
  
  
  • Answer phones in a friendly manner and assist callers with a variety of questions.
  
  
  • Check members into the system.
  
  
  • Ne...