Member Services Representative Full time

Benefits:

• Free Black Card Membership


• Dental insurance


• Employee discounts


• Free uniforms


• Health insurance


• Paid time off


• Training & development


• Vision insurance


• Wellness resources

Job Summary
The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Essential Duties and Responsibilities 

• Greet members, prospective members and guests, providing exceptional customer service.


• Handle all front desk related activities including: 
  
  
  • Answer phones in a friendly manner and assist callers with a variety of questions.
  
  
  • Check members i...