Member Services Representative II

Member Service Representative II Location:

• Sacramento, CA (Hybrid) Pay Range: $22.00–$25.00 per hour Our purpose is strong, our impact is lasting, join us on the journey -Western Health Advantage  Western Health Advantage is seeking a compassionate, customer-focused Member Service Representative II to serve as a primary point of contact for members, providers, brokers, and plan partners.


• In this role, you will assist with benefit, eligibility, billing, and claims-related inquiries while delivering exceptional service and resolving complex member concerns.
• We are looking for someone who demonstrates empathy, patience, and a genuine desire to support members as they navigate their healthcare needs.
• Strong listening skills, attention to detail, and the ability to communicate clearly and effectively are essential for success in this role.
• Candidates should be comfortable problem-solving, investigating issues thoroughly,...