Reports to:

• Manager

• Fluent in English


• Proficient reading and writing skills


• Computer Skills

• Strong customer service skills

• Membership Sales


• Greet all members & guests with a smile and wish them well as they exit the club


• Check in all members and guests in accordance with company procedures


• Facilitate any messages on club software at member check-in


• Answer phones in courteous, helpful, professional manner


• Communicate special events to members and guests


• Maintain an atmosphere, which makes members feel welcome


• Facilitate all member requests or forward to a manager


• Maintain professional disposition at all times


• Sell retail products
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