Member Services Representative

TEKsystems · Winchester, Virginia, United States

Location
Winchester
Job Type
Contractor
Posted
June 12, 2026

Job Description

Job Title: Member Service Representative – Contact Center

Location: Hybrid (Must live within 60 miles of Winchester, VA or Tidewater, VA)

Job Type: Contract-to-Hire (6 Months)

Pay: $

About the Role

We are seeking experienced Member Service Representatives to support a fast-paced, high-volume contact center environment. This role focuses on assisting members with consumer loan inquiries and financial products, while delivering exceptional customer service in a structured, schedule-driven setting. You’ll handle back-to-back calls, navigate multiple systems, and provide accurate, compliant support to ensure a positive member experience.

Training from July 13, 2026 - August 7, 2026:

  • Monday - Friday: 9AM - 5PM EST
  • Shifts Available After Training:

  • Monday - Saturday OR Sunday - Friday: Must be open from 12PM - 9:30PM EST
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