Member Services Specialist (Health Insurance / Customer Care)

Member Services Specialist (Health Insurance / Customer Care) 

As a Member Services Specialist, you’ll play a key role in supporting one of Australia’s fastest growing health funds. This is a full time, permanent opportunity based in Sydney, working Monday to Friday. 

You’ll be part of our Member Services team, where delivering exceptional, personalised service is at the heart of everything we do. We support both new and existing members by providing expert guidance, clear information, and positive outcomes — every interaction matters. 
From day one, you’ll be supported with comprehensive training, ongoing coaching, and a welcoming team environment that sets you up for success. You’ll also benefit from our Best of Both working policy, giving you the flexibility to work from home or from our Darling Park office. 

Key Responsibilities 

In this role, you’ll: 

• Deliver accurate, high quality information that ...