Member Team Lead - New Club Opening Lathrop, CA!

**Position Summary...**

**What you'll do...**

**What You’ll Do**

**Be a Leader**

Lead and inspire member‑facing associates to deliver a friendly, efficient, and welcoming experience.
Assign work, set priorities, and communicate expectations clearly.
Provide coaching, feedback, and development to drive strong service and performance.
Support recruiting, onboarding, scheduling, and performance management.
Advocate for the member, the associate, and the company - every day.
Partner with cross‑functional leaders to deliver a seamless total club experience.

**Be a Member Experience Expert**

Ensure associates consistently acknowledge members, identify needs, and resolve issues with care and urgency.
Support members with transactions, self‑service technology, Club Pickup, and merchandise location.
Communicate the value of Sam’s Club by promoting membership types, upgrades, credit programs, and benefits.
Participate ...