Members Resolution Specialist

We Put the World on Vacation

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

To support Accor Vacation Club’s vision of making holiday dreams come true by delivering exceptional service to AVC Members. The role manages Member enquiries, concerns, and complaints end‑to‑end, ensuring timely, compliant, and effective resolutions.
 

How You'll Shine

• Manage Member enquiries and complaints received via Customer Hub surveys, call centre interactions, and AVC’s official Facebook page.




• Investig...