Merchant Portfolio Executive

We at Pine Labs are looking for those who share our core belief - “Every Day is Game day”. We bring our best selves to work each day to realize our mission of enriching the world through the power of digital commerce and financial services.

Role Summary

We are looking for a motivated and customer‑focused Merchant Portfolio Executive to support the growth and success of our merchant business. You will manage a portfolio of merchants, ensuring seamless onboarding, increasing active merchant numbers, performance monitoring and problem resolution. This role is key to ensuring a positive experience for our merchants while driving business results.

Responsibilities we entrust you with

• Relationship Management - Build and maintain excellent relationship with merchants by having regular communication, understand their needs, problem resolutions and provide guidance on how to maximize their partnership with us.
• Proactive Innova...