Merchant Services Business Support Analyst at First National Bank

Confidential · Ghana, Ghana, Ghana

Location

Ghana

Job Type

Full-Time

Posted

June 29, 2026

Job Description

Welcome to First National Bank Ghana, the home of the #Changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.
As part of our talent team in Commercial and Business Banking, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change

You will ensure Customer Retention and after sales service.
Identify process improvements (Cost Savings or efficiency improvements)

Deliver exceptional service that exceeds customers’ expectations through proactive, innovative and appropriate solutions

Interface and communicate with other acquirers and vendors in the local and international industry as well as the card associations (Visa/MasterCard) and local organisations

Collaborat...

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